Cementing Your Organizational Culture: Building a Strong, Generative Culture through Unified Values and Westrum

Organizations are inclining toward a generative culture in today's complex, volatile, and unpredictable world. This approach maximizes performance, boosts morale, and fosters a culture of innovation. However, the cornerstone of this generative culture is the organization's shared values. In this blog post, we delve into the quintessential role of aligned values in cultivating a generative culture within any organization. Everyone wants to work at an organization with a good culture, so as a leader, you need to think about how you will approach culture.

Dissecting the Notion of Generative Culture

As defined by Ron Westrum, a generative culture is a dynamic, proactive, and collaborative culture that encourages consistent learning and fosters innovation. Unlike cultures in some organizations that prioritize stability or competition, a generative culture thrives on shared ownership, purpose, and values – creating the right culture is pivotal to its existence.

Organizations with a generative culture enjoy many advantages, such as increased employee morale, enhanced engagement, and a boost in business performance. This culture also cultivates innovative thinking and gives the organization the competitive edge to overcome uncertainties and drive growth.

A few key elements characterize a generative culture:

  1. Dynamic and proactive: A generative culture is not stagnant or reactive. It actively seeks new opportunities, embraces change, and encourages employees to take risks and think outside the box. This allows for continuous improvement and adaptation to new challenges.

  2. Collaboration and shared ownership: In a generative culture, individuals work together as a team, valuing and respecting each other's contributions. A sense of shared ownership and responsibility for the organization's success fosters teamwork and mutual support.

  3. Consistent learning: Learning is ingrained in the DNA of a generative culture. It encourages employees to develop their skills, knowledge, and capabilities continuously. This culture embraces mistakes as learning opportunities and encourages experimentation and innovation.

  4. Purpose and values-driven: A generative culture is rooted in a clear purpose and shared values. It gives employees a strong sense of meaning and direction, allowing them to align their work with the organization's mission. This clarity of purpose helps drive motivation and engagement.

Organizations that embrace a generative culture experience several benefits:

  1. Higher employee morale and engagement: A generative culture creates a positive work environment where employees feel valued, supported, and empowered. This leads to higher morale, job satisfaction, and overall engagement.

  2. Increased innovation and creativity: By encouraging experimentation, risk-taking, and collaboration, a generative culture stimulates innovative thinking. Employees feel safe to share ideas, challenge the status quo, and contribute to the organization's growth and evolution.

  3. Better problem-solving and decision-making: A generative culture promotes learning and continuous improvement. This mindset enables employees to develop strong problem-solving and decision-making skills, leading to more effective and efficient solutions.

  4. Enhanced adaptability and resilience: In a generative culture, employees are encouraged to embrace change and adapt quickly to new circumstances. This makes the organization more resilient in the face of uncertainties and allows it to navigate challenges and seize opportunities. 

As you can see, a generative culture is a powerful force that drives organizations forward. Fostering collaboration, learning, innovation, and purpose creates an environment where employees can thrive and contribute to the organization's success.

The Core Role of Values in Any Organizational Culture

Values are the bedrock of any organizational culture; they speak volumes about what the organization stands for and the guiding principles it embraces. These intrinsic beliefs subtly shape the culture by influencing decisions and behaviors within the organization.  

Much like the DNA of an individual, the values in organizational culture aren’t always seen but are critical in outlining the 'how' and 'why' behind every action and decision. Success is synonymous with organizations that can steer, express, and align these values at all levels.

Values in organizational culture serve several essential functions:

  1. Defining organizational identity: Values give an organization a sense of identity and purpose. They help to differentiate the organization from others and establish its unique character and strengths.

  2. Guiding decision-making: Values act as a compass, guiding decision-making processes within an organization. They help to determine the appropriate course of action in different situations and ensure that decisions are aligned with the organization's core principles.

  3. Shaping behavior: Values influence the behaviors and actions of individuals within the organization. They set expectations for how employees should interact with each other, clients, and stakeholders. When values are clearly articulated and consistently upheld, they promote a positive and ethical work environment.

  4. Fostering employee engagement: When employees perceive that their organization's values align with their personal values, they are more likely to feel a sense of belonging and commitment. This can lead to increased employee engagement, productivity, and satisfaction.

  5. Building trust and reputation: Organizations with solid values are seen as trustworthy and reliable. Customers, clients, and stakeholders are likelier to trust and do business with organizations committed to integrity, ethics, and social responsibility.

  6. Driving organizational success: Values are crucial in driving organizational success. When values are embraced by leadership and embedded in all aspects of the organization, they create a shared sense of purpose and direction. This fosters teamwork, collaboration, innovation, and resilience, all essential ingredients for long-term success.

In summary, values are the foundation of any organizational culture. They shape the organization's identity, guide decision-making, influence behavior, foster employee engagement, build trust and reputation, and drive organizational success. Organizations that prioritize and uphold their values are more likely to thrive in a competitive and ever-changing business environment.

Shared Values: The Catalyst for a Generative Culture

Shared values are a focal point of any generative culture. When values are not just seen as a list of aspirational words but are lived and breathed daily, they encourage open communication, build trust and teamwork within the team, and prompt proactive problem-solving and innovation.

Tech giant Google provides an excellent example of how the shared value 'openness' drove their generative culture, facilitating a flow of ideas, views, and constructive feedback. This commitment to openness spawned a culture of innovation and growth that made Google an industry leader. Whether they still live this value today would be a separate discussion.

We can also see the negative impact on organizational performance when you fail to define your culture during a culture change with Twitter. Maybe they had the wrong culture, perhaps the culture and values no longer align, or maybe a shift in their organizational structure is changing company values, and there is no longer a shared understanding among the team of the new company culture. To maintain psychological safety, people must understand their organization's culture.

 In positive generative cultures, values are not just displayed on posters or mentioned in company handbooks. They are embedded in the company's DNA and exemplified in the way employees interact with one another and approach their work. These cultures encourage employees to freely share their ideas, regardless of their position or seniority. It promotes psychological safety, where individuals feel comfortable taking risks and expressing themselves without fearing judgment or reprisal.
This culture of openness also extends how organizations interact with their customers and partners.
Shared values are not only crucial for creating a generative culture, but they also catalyze organizational success. When employees are aligned around a standard set of values, they are more likely to work together towards a shared vision and goals. This leads to increased collaboration, improved communication, and enhanced problem-solving abilities.
In addition, shared values help to build trust within teams and across the organization. When individuals understand and believe in the importance of their colleagues, they are more likely to trust their intentions and actions. This fosters a sense of psychological safety and enables teams to work together effectively, even in times of uncertainty or ambiguity.
Ultimately, shared values are the foundation of a generative culture. They provide a common language and framework for decision-making and behavior and serve as a guidepost for individuals as they navigate their daily work and interactions. When shared values are deeply ingrained in an organization's culture, they can drive innovation, collaboration, and success. 

How to Align and Operationalize Values in Your Organization to Create a Culture

The journey toward creating a generative culture starts with identifying your core values. Follow these steps to build a strong culture based on aligned values:

  1. Identify your core values. Understand your guiding beliefs and ethics.

  2. Communicate these values strategically and continually. Let every employee understand how these values apply to their daily tasks.

  3. Align these values by using them in team meetings, decision-making processes, and HR practices.

  4. Recognize and reward adherence to these values to motivate your team to uphold them.

  5. Incorporate these values into your hiring process. Look for candidates who align with your core values and will contribute to a positive culture.

  6. Provide ongoing training and development opportunities to reinforce and operationalize the values. Help employees understand how their actions can support and reflect these values.

  7. Lead by example. Demonstrate and embody the values yourself to inspire your team and create a culture of accountability.

  8. Regularly evaluate and assess how well the values are implemented and lived out within the organization. Make adjustments and improvements as needed.

  9. Foster open communication and feedback channels to ensure employees can voice concerns or challenges related to the values and culture.

  10. Continually reinforce the importance of the values and celebrate successes that demonstrate alignment with them. This will further embed the values in the organization and create a strong culture.

Gauging the Impact of Value Alignment on Generative Culture

The alignment of values is not a one-off event but a continuous process with measurable outcomes. A thriving generative culture exhibits improved team collaboration, reduced staff turnover, increased productivity, and heightened innovation.

Apart from using measuring tools like surveys and regular feedback sessions, you can keep track of key performance indicators to assess the impact. A thriving generative culture takes time and resilience, so be patient. 

One way to gauge the impact of value alignment on generative culture is through team collaboration. By assessing whether team members effectively work together, communicate, and support each other, you can determine if the alignment of values has positively impacted collaboration.
Reduced staff turnover is another important indicator. Employees who feel strongly aligned with the organization's values are more likely to be satisfied and engaged, leading to lower turnover rates. Tracking turnover metrics over time can give insight into the impact of value alignment on employee retention.
Increased productivity is also a vital outcome of a generative culture. When employees are aligned with the organization's values, they are more likely to be motivated, engaged, and focused on their work. Tracking productivity metrics such as output, efficiency, and quality can help assess the impact of value alignment on productivity levels.
Heightened innovation is another measurable outcome of value alignment. When employees share common values and goals, they are more likely to think creatively, share ideas, and challenge the status quo. Tracking innovation indicators, such as the number of new ideas generated or the successful implementation of innovative projects, can help assess the impact of value alignment on innovation levels.
In addition to these measurement tools, it is vital to regularly gather employee feedback through surveys, focus groups, or one-on-one meetings. This feedback can provide valuable insights into the impact of value alignment on the overall generative culture.
It is important to note that building a thriving generative culture takes time and resilience, and the impact of value alignment may take time to establish. It is essential to be patient and continue to monitor and adjust strategies as needed to foster a thriving generative culture. 

Conclusion

Aligning shared values is paramount for any organization looking to build a strong organizational culture. This alignment nurtures communication, builds trust, and sparks innovation, leading to sustained organizational success. Start with aligning values today, and see the positive transformation it brings to your organization’s performance. 

By creating a positive and inclusive culture, organizations can attract and retain top talent, improve employee satisfaction and engagement, and ultimately achieve their business goals. Shared values serve as a guiding force, ensuring that everyone works towards a common purpose and understands the importance of ethics and integrity in their daily work. This alignment also promotes collaboration and teamwork, as individuals are more likely to trust and support one another. With a solid organizational culture based on shared values, organizations can create an environment where employees feel valued, empowered, and motivated to contribute their best. Ultimately, this leads to improved productivity, innovation, and long-term success for the organization. Therefore, prioritizing the alignment of shared values is crucial for organizations looking to create a thriving workplace.

Call to Action

For all the organizational leaders out there, it's time to assess your company's culture. Are your organization's values being communicated, upheld, and reflected across your organizations? Start working today toward a generative culture enabling your organization to thrive. Need support? I'm here to help with consultations and coaching services. 

Take part in this transformative conversation – share your thoughts on value alignment and its impact on your business's culture. In the next post, we’ll delve deeper into the foundation of building a generative culture. Let’s create meaningful change together!

From fostering the right culture to breaking down silos, from creating an environment where people work and collaborate effectively to driving innovation, every organization needs a strong organizational culture – that’s where I come in. Whether it's helping leaders make the right decisions or assisting teams in creating a shared understanding, get in touch, and let's work together to build your desired culture.

Remember, as John Shook said, "If you get the culture right, most of the other stuff will just take care of itself." 

Start cementing your organizational culture with Westrum today and see the transformative power of generative leadership.





Q: What is the importance of organizational culture?

A: Organizational culture is crucial because it sets the tone for how things are done within a company. It influences employee behavior, decision-making, and overall company performance.

Q: How can I build a robust and generative culture in my organization?

A: Building a robust and generative culture starts with establishing unified values that everyone in the company can rally behind. It requires clear communication, leading by example, and fostering an environment where employees feel valued and empowered.

Q: What is generative culture?

A: A generative culture encourages employees to think creatively, take risks, and continuously improve. It is a culture that fosters innovation, collaboration, and learning.

Q: How can I align my company culture with our core values?

A: To align your company culture with core values, ensure your employees understand and believe in those values. Integrating them into all aspects of your organization is essential, from hiring and performance evaluations to daily decision-making.

Q: What is the role of leaders and managers in shaping organizational culture?

A: Leaders and managers play a crucial role in shaping organizational culture. They must lead by example, consistently communicate and reinforce company values, and create an environment that encourages open communication, collaboration, and growth.

Q: How can I change the culture of my organization?

A: Changing the culture of an organization can be challenging, but it starts with clearly defining the desired culture, communicating the reasons for the change, and involving employees in the process. It requires consistent effort, patience, and a willingness to adapt as you navigate the transition.

Q: How does remote work impact organizational culture?

A: Remote work has changed how information flows, and teams collaborate. While it offers flexibility, it also challenges maintaining a strong organizational culture. Companies must find ways to foster connectedness, communication, and alignment among remote teams to sustain a positive culture.

Q: Can one size fit all when it comes to organizational culture?

A: No, one size does not fit all when it comes to organizational culture. Every company is unique, and culture should be tailored to align with the organization's values, goals, and industry. However, certain principles and practices can be applied universally to build a strong and generative culture.

Q: How do I get employees to buy into the company culture?

A: To get employees to buy into the company culture, it's crucial to involve them in defining and shaping the culture. This can be done through open discussions, feedback sessions, and recognizing and rewarding behaviors that align with the desired culture.

Q: What does Westrum's typology of organizational cultures entail?

A: Westrum's typology of organizational cultures categorizes them into pathological, bureaucratic, and generative. Pathological cultures are marked by fear and a lack of trust; bureaucratic cultures focus on rules and procedures, while generative cultures prioritize information sharing, collaboration, and learning.